✈️ Shipping Update: iCandy Scissors Delivery to the USA

We’re excited to announce that Australia Post will resume postal services to the United States and its overseas territories on or before Thursday, 25 September 2025.

This means iCandy Scissors can once again deliver our professional hairdressing scissors, barber scissors, and salon accessories directly to our valued US customers.

✔️ No Hidden Costs – The USA import tariff is already included in your purchase price, so you won’t face unexpected customs or duty fees when your order arrives.
✔️ Fast Dispatch – All orders are shipped quickly from Surfers Paradise, Queensland, Australia.
✔️ Trusted Worldwide – iCandy Scissors are the preferred choice for stylists and barbers across Australia, the USA, and beyond.

We’re thrilled to reconnect with our American customers and continue supplying the world’s most desired Japanese VG10 steel scissors. Thank you for your patience — we can’t wait to ship your next order!

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🚚 iCandy Scissors Shipping Information

Free Shipping Worldwide on All Orders Over $99 – With Full Delivery Tracking

All orders are dispatched directly from iCandy Scissors HQ in Surfers Paradise, Queensland, Australia.
Proudly Australian-owned and trusted by professional hairdressers & barbers worldwide.

💨 Quick Dispatch Guarantee: Order before 2:00 PM (AEST) weekdays for same-day dispatch.

📦 Shipping Within Australia

• Free Express Shipping – Orders over $99 are sent via Express Post (approx. 1–2 business days with tracking).

• Orders Under $99:

  • Under $49 → Sent by Standard Post, approx. 3–5 business days. Fixed rate: $9.95.

  • $49 and above → Sent by Standard Post, approx. 3–5 business days. FREE delivery.

  • Upgrade option: Any order under $99 can be sent Express Post, approx. 1–2 business days. Fixed rate: $14.95.

🌍 International Delivery (Outside Australia)

• All international orders are sent by Air Mail with tracking. Approx. 7–14 business days depending on location.

• USA Customers: Import tariff is already calculated and included in your purchase price – no extra fees on delivery.

• Other countries: Please note import taxes, VAT, or customs duties may apply. These are the buyer’s responsibility if charged.

📦↩️  Uncollected International Deliveries

If an order is returned to us because it was uncollected, refused, or undeliverable, the following applies:

• Outbound shipping costs are non-refundable (including where free delivery was offered — our shipping cost will be deducted from the refund).

• A 15% restocking fee applies.

• Any return courier fees if applicable will be deducted from the refund.

• Pre-paid duties and taxes if applicable paid at checkout cannot be reimbursed by customs and will also be deducted from your refund.

• Refunds are processed only once the parcel is safely returned to our warehouse.

• Customers may choose to have the order reshipped instead of refunded by contacting our team and arranging payment for the new shipping costs.
  Contact us at hello@icandyscissors.com.au quoting your order number.

For full details, please see our Terms & Conditions.