Shipping
Fast, Tracked Worldwide Shipping
At iCandy Scissors Australia, we proudly deliver professional hairdressing scissors, barber scissors and salon accessories to customers throughout Australia and around the world.
FREE WORLDWIDE SHIPPING ON ORDERS OF $99 AUD OR MORE.
- Free Express Shipping within Australia on orders of $99 AUD or more
- Free tracked international shipping on orders of $99 AUD or more
- Same-day dispatch on eligible weekday orders placed before 2:00 pm AEST
- Online parcel tracking on every order
- Australian family-owned business established in 2012
- Lifetime warranty against manufacturing defects on professional scissors
Trusted by thousands of professional hairdressers, barbers and apprentices, iCandy Scissors combines premium Japanese steel scissors with reliable worldwide delivery and dedicated Australian customer service.
Australian Shipping & Delivery
FREE Express Shipping – Orders of $99 AUD or More
Enjoy FREE Australia Post Express Shipping on Australian orders valued at $99 AUD or more.
- Shipping cost: FREE
- Delivery service: Australia Post Express Post
- Estimated delivery: 1–2 business days*
- Online parcel tracking included
Australian Orders Under $99 AUD
Orders Under $49 AUD
- Delivery service: Standard Post
- Flat shipping charge: $9.95 AUD
- Estimated delivery: 3–5 business days*
- Online tracking included
Orders from $49 to $98.99 AUD
- Delivery service: Standard Post
- Shipping cost: FREE
- Estimated delivery: 3–5 business days*
- Online tracking included
Optional Express Post Upgrade
Australian customers placing orders under $99 AUD can upgrade to Express Post at checkout.
- Express shipping charge: $14.95 AUD
- Estimated delivery: 1–2 business days*
- Online tracking included
*Delivery times are estimates and may vary depending on your location, Australia Post services, public holidays and other circumstances outside our control.
International Shipping & Delivery
iCandy Scissors Australia ships professional hairdressing and barber scissors internationally from our Queensland headquarters using tracked international air mail services.
FREE International Shipping – Orders of $99 AUD or More
International orders valued at $99 AUD or more qualify for FREE Standard Air Mail delivery with tracking to eligible destinations.
- Order value: $99 AUD or more
- Shipping cost: FREE
- Delivery service: Standard International Air Mail
- Online parcel tracking included
International Orders Under $99 AUD
International orders valued below $99 AUD are shipped using Standard Air Mail with tracking.
- Order value: Under $99 AUD
- Flat shipping charge: $20 AUD
- Delivery service: Standard International Air Mail
- Online parcel tracking included
International shipping options and availability are confirmed at checkout.
Estimated International Delivery Times
Typical delivery estimates for popular destinations are listed below.
| Destination | Estimated Delivery |
|---|---|
| United States | 7–14 business days |
| Canada | 7–14 business days |
| New Zealand | 5–10 business days |
| United Kingdom | 7–14 business days |
| Europe | 7–14 business days |
| Asia | 5–12 business days |
International delivery estimates may vary depending on destination, postal services, customs clearance and peak shipping periods.
Shipping to the United States
We regularly ship iCandy Scissors to professional hairdressers, barbers and apprentices throughout the United States.
US customers can enjoy free tracked international shipping on eligible orders of $99 AUD or more.
Import duties, tariffs, taxes or customs charges may apply depending on current US import requirements and the order's contents and value.
Where applicable charges are collected at checkout, they will be displayed before payment. Any additional import charges not collected at checkout may be payable by the recipient.
Delivery estimates may be affected by US customs clearance and international postal processing.
Order Processing & Dispatch
All orders are processed and dispatched directly from iCandy Scissors HQ in Surfers Paradise, Queensland, Australia.
Orders placed before 2:00 pm Australian Eastern Standard Time (AEST), Monday to Friday, are normally dispatched on the same business day.
Orders received after 2:00 pm, on weekends or on Queensland public holidays are generally dispatched on the next business day.
Dispatch times may occasionally vary during particularly busy periods or circumstances outside our control.
Order Tracking
Every iCandy Scissors order includes delivery tracking.
Once your order has been dispatched, you will receive:
- A shipping confirmation email
- Your parcel tracking number
- Access to online tracking updates
Please allow time for the delivery carrier to register your parcel and activate tracking information.
International Customs, Duties & Taxes
International orders may be subject to customs duties, import tariffs, VAT, GST or other taxes imposed by the destination country.
These charges, where applicable and not already collected at checkout, are the responsibility of the recipient.
Customs clearance procedures may occasionally delay international deliveries beyond their estimated delivery times.
Frequently Asked Shipping Questions
Where are iCandy Scissors shipped from?
All iCandy Scissors orders are dispatched from our headquarters in Surfers Paradise, Queensland, Australia.
Do you ship internationally?
Yes. We ship professional hairdressing scissors, barber scissors and salon accessories to eligible destinations worldwide, including the USA, Canada, New Zealand, the United Kingdom, Europe and many other countries.
Available delivery destinations and services are confirmed at checkout.
Is worldwide shipping free?
Yes. We offer FREE worldwide shipping on eligible orders valued at $99 AUD or more.
Within Australia, qualifying orders receive free Express Post. International qualifying orders receive free tracked Standard Air Mail delivery.
How much is international shipping under $99 AUD?
International orders below $99 AUD are charged a flat $20 AUD for Standard Air Mail delivery with tracking to eligible destinations.
Do you offer Express Shipping?
Yes. Australian customers can select Express Post for $14.95 AUD on orders below $99 AUD.
Australian orders valued at $99 AUD or more automatically qualify for FREE Express Shipping.
Is every order tracked?
Yes. All orders include online parcel tracking, with tracking details provided following dispatch.
What if my parcel is returned?
If a parcel is returned because it was unclaimed, refused or the delivery address provided was incorrect, please contact our team for assistance with redelivery arrangements.
Additional delivery charges may apply depending on the circumstances. This does not affect your rights under Australian Consumer Law.
Why Professionals Choose iCandy Scissors
- Australian family-owned business established in 2012
- Trusted by professional hairdressers and barbers worldwide
- Premium Japanese steels, including VG10 and ATS314
- Lifetime warranty against manufacturing defects
- Free worldwide shipping on eligible orders of $99 AUD or more
- Fast dispatch from our Australian headquarters
- Tracked Australian and international delivery
Shipping Assistance
Every iCandy Scissors order is carefully checked, packed and dispatched by our Australian team.
Whether you're a first-year apprentice, experienced hairdresser or barber, we're committed to getting your professional scissors to you safely and efficiently.
For additional delivery information, please refer to our Shipping & Delivery Policy or contact the iCandy Scissors Australia team.
Thank you for choosing iCandy Scissors Australia.